- START – buyer’s rights
- Article 560 § 3 of the Civil Code
- Basis for liability for defects
- Buyer’s warranty rights
- Civil Code
- Claims for compensation
- Consumer
- Consumer’s rights act
- Consumer sales – consequences of non-response to the consumer’s claims
- Consumer sales – extended notion of sold item’s non-compliance with the contract
- Consumer sales – limitation of the seller’s freedom of choice
- Consumer sales – period of prescription
- Consumer sales – presumption of the defect’s existence upon transferring the risk to the buyer
- Costs incurred by the consumer withdrawing from the contract
- Cost of removal and reinstallation in consumer sales
- Distance contracts
- Guarantee
- Guarantee document
- Guarantee statement
- Improper performance of the contract
- Legal defects
- Major defect
- Minor defect
- Non-performance of the contract
- Obligations of a trader buyer
- Off-premises contracts
- Physical defects
- Price reduction
- Quality guarantee
- Refunds (upon withdrawal from a distance contract or an off-premises contract)
- Repair or replacement of an item
- Returning an item (upon withdrawal from a distance contract or an off-premises contract)
- Time limits – warranty
- Time limit for withdrawal from the contract – distance sales and off-premises sales
- Trader
- Warranty
- Withdrawal from a distance contract or an off-premises contract
- Withdrawal from the contract
- Withdrawal statement form
Basis for liability for defects
The consumer’s rights act took effect on December 25, 2014. The act changed regulations regarding liability for defects in products sold. This overview presents the seller’s liability scheme determined by the new legislation.
The said scheme applies to contracts concluded on or after December 25, 2014. Contracts concluded before that date are governed by earlier legislation.
An important change is complete repeal of the act on special conditions of consumer sales (full name: act of July 27, 2002 on special conditions of consumer sales and on amending the Civil Code). However, it does not mean that special protection is no longer available to consumers. Provisions addressing consumer sales will be contained in the Civil Code, and not in a separate act of law.