Distance contracts

Pursuant to the definition in the  consumer’s rights act, distance contracts are “contracts concluded with a consumer as part of an organized system of concluding distance contract, without simultaneous physical presence of the parties, relying exclusively on one or more means of distance communication until the moment of concluding the contract”. In simple terms – distance contracts are concluded without direct contact between the seller and the buyer (they are not physically in the same location), through such means as a computer or telephone. Examples of typical distance contracts include contracts concluded through online stores or auction sites. Importantly, in the light of the law a distance contract is only concluded between a  trader and a  consumer. Distance contract legislation does not apply to contracts concluded between  traders or between  consumers.


Regulations addressing such contracts are based on the assumption that distance communication inspires hasty decisions (a distance contract can be concluded much faster than a traditional one). Furthermore, the consumer is unable to see or test the goods, which may result in purchasing an item that does not meet their requirements.